Privacy Policy

Introduction

Meet Before You Swipe® ("we," "our," or "us") operates the halllo.co website and the Meet Before You Swipe mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

Account Information:

• Name
• Email address
• Password (encrypted)
• Date of birth
• Gender
• Location (city, state)
• Profile photos
• Bio and interests

Event Registration Information:

• Event attendance preferences
• Responses to host-specific guest requirements
• Payment information (processed securely through Stripe)

Profile Information:

• Photos
• Personal interests
• About me descriptions
• Any other information you choose to share

Communications:

• Messages sent through our in-app chat feature
• Communications with event hosts
• Support requests and feedback

Information We Collect Automatically

Usage Information:

• Device information (device type, operating system, device identifiers)
• IP address
• Browser type and version
• Pages viewed and features used
• Time and date of visits
• Referring website addresses

Event Interaction Data:

• Events you register for
• Events you attend
• Guest PIN usage
• Likes and matches
• Chat activity

Information From Third Parties

Payment Processors:

We use Stripe to process ticket purchases. Stripe collects and processes payment card information according to their privacy policy.

We use Wise to process host payouts. Transaction information is shared with Wise according to their privacy policy.

How We Use Your Information

We use the information we collect to:

Provide and Improve Our Service:

• Create and manage your account
• Process event registrations and ticket purchases
• Facilitate post-event matching between attendees
• Enable communication between matched users
• Verify user identity and prevent fraud
• Provide customer support
• Improve and optimize our Service

Event Management:

• Share your profile with event hosts for approval decisions
• Display your profile to other attendees of events you've attended
• Facilitate the matching process after events
• Send event-related updates and notifications

Communications:

• Send transactional emails (registration confirmations, approvals, ticket receipts)
• Send event updates from hosts
• Send match notifications
• Respond to your inquiries
• Send important Service announcements

Safety and Security:

• Detect and prevent fraud, abuse, and illegal activity
• Enforce our Terms of Service
• Protect the rights and safety of our users
• Comply with legal obligations

Analytics and Research:

• Understand how users interact with our Service
• Analyze trends and user behavior
• Conduct research to improve our offerings

How We Share Your Information

We share your information in the following circumstances:

With Event Hosts:

• Your registration information and profile are shared with hosts of events you register for
• Hosts use this information to approve or decline your registration
• Hosts can see which guests attended their events

With Other Event Attendees:

• After you attend an event and enter your guest PIN, your profile becomes visible to other attendees of that specific event
• Other attendees can see your profile, photos, and bio
• If you and another attendee mutually "like" each other, you can view each other's full profiles and communicate via chat

With Service Providers:

• Stripe: Payment processing for ticket purchases
• Wise: Payout processing for event hosts
• MailerSend: Transactional email delivery
• Bubble.io: Platform hosting and database services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

For Legal Reasons:

• To comply with laws, regulations, or legal processes
• To respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property
• To enforce our Terms of Service
• In connection with the investigation of fraud, security issues, or illegal activity

Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent:

We may share your information for other purposes with your explicit consent.

Your Choices and Rights

Account Information:

• You can update your profile information at any time through your account settings
• You can change your privacy preferences for what information is visible to others

Communications:

• You can opt out of promotional emails by following the unsubscribe link in those emails
• You cannot opt out of essential transactional emails (e.g., registration confirmations, ticket receipts)

Data Access and Portability:

• You have the right to request a copy of the personal information we hold about you
• Contact us at support@halllo.co to request your data

Data Deletion:

• You can request deletion of your account and personal information by contacting us at support@halllo.co
• Please note that some information may be retained for legal or legitimate business purposes
• Deletion may take up to 30 days to process completely

Cookie Preferences:

• You can control cookies through your browser settings
• Disabling cookies may limit your ability to use certain features of our Service

Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account:

• Your profile will be removed from public view immediately
• Your data will be deleted from active systems within 30 days
• Some information may be retained in backup systems for up to 90 days
• Certain information may be retained longer if required by law or for legitimate business purposes (e.g., transaction records, fraud prevention)

Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure password storage using industry-standard hashing
• Regular security assessments
• Limited employee access to personal information
• Third-party security audits of our service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@halllo.co, and we will delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

• You can request information about the categories and specific pieces of personal information we have collected
• You can request information about our data practices

Right to Delete:

• You can request deletion of your personal information, subject to certain exceptions

Right to Opt-Out:

• You can opt-out of the sale of your personal information (Note: We do not sell personal information)

Right to Non-Discrimination:

• We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@halllo.co.

European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

• Consent: For processing your profile information and facilitating matches
• Contract: To provide our Service and fulfill our agreement with you
• Legitimate Interests: For fraud prevention, security, and service improvement
• Legal Obligations: To comply with applicable laws

Your Rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@halllo.co.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you of material changes via email or through a notice in our Service
• Your continued use of the Service after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@halllo.co

Mail:
Blinkk Events, LLC (DBA Halllo)
411 Walnut Street #19384
Green Cove Springs, FL 32043

Website: halllo.co/support